Effective Communication With People Suffering From Dementia
Effective Communication With People Suffering From Dementia
When you care for a family member with dementia or Alzheimer's disease, it is important that you maintain respectful and sensitive communication. It is recommended to provide positive feedback, to listen patiently and attentively, and refrain from embarrassing or challenging them.
Tips for effective communication
- Provide positive feedback both during a conversation and through nonverbal cues
- Provide your full attention and neutralize distractions
- Make eye contact and do not talk with the person behind their back
- If required, introduce yourself and remind the person who you are
- Use simple language, and if necessary, rephrase statements using different words
- Speak slowly and in a clear voice, and refrain from using a loud and threatening voice
- Ask questions that have simple and clear answers, such as "yes" or "no"
- Talk about the past and avoid asking questions about recent days
- Avoid arguments and confrontations
- Do not perform “memory tests”
When you care for a family member with dementia or Alzheimer's disease, it is important that you maintain respectful and sensitive communication. In general, it is advised to communicate with individuals with dementia in the same manner that you would communicate with healthy individuals - as equals, at eye level, and with respect. Furthermore, it is advised to provide positive feedback, listen to them attentively and patiently, and in any case, to avoid embarrassing or challenging them.
Tips for effective communication with people suffering from dementia
Do not say |
Say instead |
“Do you know who I am?” |
“Hello, I am Rina, your daughter” |
“Do you remember…?” |
“Meet Neomi, the daughter of…” |
"You just said that" |
"Interesting, I didn't know" |
“I have already heard that” |
“Thank you for sharing it with me” |